Milton Family Dental | Complete Digital Overhaul

We designed and built a completely new website from the ground up, optimized for speed, mobile devices, and conversions. The new site loads in under two seconds on mobile, presents services and team information clearly, and makes it easy for prospective patients to understand what makes the practice different.

The centrepiece is the AI conversation assistant, powered by Go High Level (GHL). When a prospective patient lands on the site, they can start a conversation right there — asking questions, getting answers, and booking an appointment without ever picking up the phone. The AI handles the booking flow end-to-end: confirming the service needed, suggesting available times, and creating the appointment in the CRM. Office staff no longer spend their day fielding phone calls from people who just wanted to check availability.

We also implemented a reputation management system that automatically sends review requests to patients after their appointments. The system is configured to go out at the right moment — shortly after a positive experience — to maximize the likelihood of a review being submitted. This builds the Google profile systematically, without requiring staff to remember to ask.