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AI Set up in one onboarding session
Answer the call, then get back to work
Give callers a useful next step when your team is busy.
An AI receptionist can answer approved questions, collect enquiry details and hand requests to your team. We assess the phone, calendar and CRM connections before defining the setup.
How we work
Scope agreed before work startsBuilt for service businessesTracking planned around enquiries
Where it starts
What often goes wrong
Your phone rings while you are elbow deep in the work that pays for the phone. Hiring someone to sit at a desk all day is a real cost, and the call still needs an answer while you are on a job or with a client. Most owners already know which calls slip past them.
Why it matters
A caller who reaches voicemail may not try again.
The work
How we approach it
Social Dots sets up an AI receptionist that picks up on the first ring, speaks like a person, and knows your services, your hours and the areas you serve. It answers the common questions, takes a message with the caller name and number, and books the appointment into the calendar you already use. When the caller asks for a person, it transfers the call or takes a detailed message and flags it for your team. You get a recording and a transcript of every call, so you can hear how it handles your business. We tune the phrasing and the rules with you after it goes live.
What improves
What the work is for
Callers get someone who can answer at any hour, and your team stops chasing messages between jobs. The details land in your calendar and your inbox without anyone writing them down twice.
Callers reach an answer instead of a voicemail box
Appointments land in the calendar you already use
Every caller gets a text with the details
Your team stops chasing messages between jobs
Deliverables
What you get
Timeline: Set up in one onboarding session
Call flow design
Voice and persona setup
Calendar and booking integration
Caller text-back
Escalation rules
Call recordings and transcripts
Monthly tuning
Want a straight answer on an AI receptionist?
A straight answer on what AI would and would not fix here. 15 minutes, free, and yours to keep whether or not you hire us.
We'll set expectations for timing before the work starts.
Free growth check-up Written scope before work starts You keep the roadmap we build
AI reception audit
See how AI reception could fit your business.
Tell us how calls and appointment requests work today. We will discuss the answering, booking and handoff flow your business needs.
Prefer to hear the current demonstration?
Call +1 (365) 796-2999 and tell the AI about your business. It will show how it can help with intake, booking, FAQs, and follow-up.
Call +1 (365) 796-2999Review call routing, missed-call handling, and booking intake.
Define what the AI can answer, collect, and escalate.
Map the CRM and follow-up actions needed before launch.
Free · 15 minutes
Get a working AI reception plan.
Tell us how your business handles calls today. We will tell you what a front desk could take off your hands and where a person still has to step in.
Common questions
Frequently asked questions
Proof it works
See our work
Browse the projects we've delivered for service businesses across the GTA: websites, AI agents, social media, and more.
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